Upon check-in, we were informed the room that was booked had one small bed in it. The lady checking us in upgraded it to 2x beds which was much appreciated. Breakfast was decent and was a variety of different things, breakfast room staff were very helpful- even on some occasions helping visitors down to their table when they couldn't carry everything at once. All staff that we came in to contact with were friendly. We had the "do not disturb" sign on our door for the entirety of our stay and housekeeping left fresh products in a bag hanging off the door handle which was fantastic.
Kayleigh
сентябрь 2024 г.
I really enjoyed the warm reception and attention from the attendants,receptionists,parking personnel,security,everyone. I miss everyone, very genuine and infectious friendliness. Even the kebab guys outside could trace and appreciate me being Nigerian as they were taught by Nigerian teachers back in their country. The customer care service is absolutely very genuine and exceptionally topnotch. Its not a 5-star hotel, its not perfect, but its imperfections makes it home-like. Everyone at The Capitol Downtown Ascend is just very friendly and warm..thats what makes it my home away from Naija..i dey tell you, i swearDown..LOL.
N'uno
ноябрь 2023 г.
CLOSE TO EATING AND EVERYTHING! MY VENUE TPAC...A 2 MIMUTE WALK...PARKING COST REASONABLE
Betty
март 2024 г.
This location, a block from the Capitol, and about a 10 minute walk to Broadway, was ideal for me. Close enough for being a tourist, but out of the craziness of Nashville's wild day and night scene. breakfast was nothing spectacular, but satisfying. Renovations in progress gave a little air of shabbiness and the hallways seem like they could use spiffing up. Onsite bar was a friendly evening hang-out. Staff was very friendly and helpful with anything needed. Everyone seemed genuinely focused on caring for guests. The rook itself was clean, well appointed, and comfortable.
Steven
май 2024 г.
The Staff was very friendly and helpful. They were very accommodating. The room we stayed in, while it was a bit small, It was spotless and very comfortable. When I asked the desk clerk, if there was a different room possible, he took the time to show me another room that I had the option to move to. I can’t say enough about the staff being friendly and accommodating.
Calvin
апрель 2024 г.
The breakfast was exceptional and the location wa perfect so close to downtown do we could walk easily
Bernice
ноябрь 2024 г.
My car broke down I was stranded there couldn't get a hotel after I stayed in the Rosa for two days they help me out and push my car out of the road they were outstanding your rooms are wonderful clean I can't remember all of them names but I can say this everyone that work there was absolutely wonderful and helpful to me if anybody goes to Nashville I would recommend them stay right there they are the nicest and so helpful people I can't say enough good about them if and when I go back I will definitely stay there but the sonder apt will not ever ever stay there again stood in the rain 30 to 45 minutes trying to get in the place had issues every time I try to get back in no one to help you there terrible stay wouldn't recommend it for anybody wasted my money if I had known about the capital next door I would have stayed there thank you people at the Capitol hotel for helping me when I was stranded
Sherri
февраль 2024 г.
This hotel looks horrible on the outside, the lobby area was dark and uninviting, but once we checked in and entered our room we were pleasantly surprised!! Rooms were nicely updated. Everything is in walking distance. The breakfast that was included was pretty good. The best part of our stay was the price, this hotel is next door to the Sheraton and is half the price!! The staff are pleasant and helpful!!
Yvonne
октябрь 2023 г.
We liked the downtown experience. We heard no outside noise from our room. Did not run into many people until the lobby. Good and bad I guess. The pizza joint attached was a life saver. Breakfast was interesting but decent.
Brandon
июль 2023 г.
Great location near the capital. Easy walk to Broadway and Printers Row. Staff was super friendly and helpful. Room was comfortable and well appointed with coffee and a fridge. Shower was hot and had good pressure. Breakfast was hearty and hot, with lots of choices.
Matthew
март 2024 г.